Privacy Policy jdl996 – Protection of Your Personal Data

Jdl996 collects various types of information depending on your interactions with our platform. All data collection is carried out transparently and only for legitimate purposes.

Information you provide directly:

• Registration Information: Full name, date of birth, email address, mobile number, and your chosen password.
• KYC Documents: A valid copy of your MyKad or passport, a verification selfie, and proof of residential address.
• Financial Information: Bank account details, digital wallet account numbers (Touch 'n Go, GrabPay, Boost) used for deposits and withdrawals.
• Communications: Any messages, complaints, or requests you send to our customer support team.

Information collected automatically:

• Technical Data: IP address, browser type, operating system, screen resolution, and device information.
• Usage Data: Pages visited, games played, session duration, in-platform actions, and activity logs.
• Cookie Data: Session cookies, preference cookies, and performance cookies to enhance your experience.
• Location Data: General location information based on IP address to comply with legal requirements and prevent access from restricted regions.

All data collection is carried out to ensure you receive the best service while maintaining the security and integrity of the jdl996 platform.

The data we collect is used responsibly for the following purposes:

Jdl996 will not use your data for any purpose beyond those stated above without obtaining your consent first. Should there be any change to how we use your data, we will notify you via email or in-account notification.

The security of your personal data is jdl996's top priority. We implement multiple layers of technical and organisational protection to prevent unauthorised access, use, or disclosure.

Technical Security Measures:

• 256-bit SSL/TLS encryption for all data transmission between your device and our servers.
• AES-256 encryption for all sensitive data stored in our database.
• Multi-layered firewalls and always-on intrusion detection & prevention systems (IDS/IPS).
• Two-factor authentication (2FA) is available for all member accounts as an additional layer of security.
• Round-the-clock security monitoring by our cybersecurity team.
• Regular penetration testing by independent security audit firms.

Data Retention Period:

• Active account data is retained for as long as your account remains active and for a defined period following account closure.
• Transaction records are retained for a minimum of 7 years in accordance with Malaysia's financial regulatory requirements.
• KYC documents are retained for the period stipulated by applicable anti-money laundering legislation.
• Customer support communication logs are retained for 3 years for reference and dispute resolution purposes.

Jdl996 does not sell or transfer your personal data to third parties for marketing purposes. However, in the course of operating the platform, we may share your data with the following categories of third parties under limited circumstances:

• Payment Processors: Payment service providers such as DuitNow, FPX, and digital wallet providers to process your deposits and withdrawals. These providers are subject to strict confidentiality agreements.
• KYC Service Provider: Identity verification companies that help us verify your documents securely and automatically.
• Game Providers: Third-party game content providers who need to receive minimum data (player ID, balance) to run the games.
• Statutory Authorities: Law enforcement agencies, regulatory bodies, or courts when required by Malaysian law or court order.
• IT Infrastructure Services: Cloud and hosting service providers that support the technical operations of our platform, all of whom are subject to binding data protection agreements.

All third parties working with jdl996 are required to comply with data protection standards equal to or stricter than our own policy. We periodically review all data sharing agreements to ensure ongoing compliance.

Jdl996 uses cookies and similar tracking technologies to enhance your experience, understand how the platform is used, and ensure the security of your session.

Types of Cookies We Use:

• Essential Cookies (Required): Session cookies required for core platform functions such as login, transaction security, and navigation. These cookies cannot be disabled.
• Preference Cookies: Saves your language, theme, and display preference settings so you don't need to reconfigure them on each visit.
• Analytics Cookies: Helps us understand usage patterns, the most popular pages, and how members interact with the platform. This data is used in aggregate and without individual identification.
• Security Cookies: Helps identify suspicious login attempts, prevent CSRF attacks, and ensure only you can access your account.

You can manage cookie settings through your internet browser. However, disabling essential cookies may affect platform functionality. We do not use third-party cookies for targeted advertising.

As a jdl996 member, you have the following rights regarding your personal data:

If you have any questions, concerns, or complaints regarding our Privacy Policy or how we handle your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 directly within the jdl996 platform — the fastest way to get a response.
• Email: [email protected] — we aim to respond within 24 business hours.

Jdl996 reserves the right to update this Privacy Policy from time to time. The latest version is always available on this page with a clear update date. Significant changes will be communicated to you via email or in-account notification.

Your continued use of the jdl996 platform after any changes to this Privacy Policy are published means you accept and agree to the latest version of the policy. If you do not agree, you have the right to close your account by contacting our customer support.